Support for AirSelfie 2017-12-01T06:24:58+00:00

AirSelfie Support

Contact Us

Technical Support for ROVA and AirSelfie

Please email the following for further Technical support:

email:   support@theiotgroup.com

The IoT Group

Please email IOT Group Limited if you would like to get in touch with us regarding our business, investor relations, future opportunities or product related enquiries.

email:   info@theiotgroup.com

PR & Media Enquiries 

For all Media and Public Relations enquiries please email:   pr@theiotgroup.com

Retailer and the Distribution of IOT Products enquiries

Please email  sales@theiotgroup.com  – if you are a Retailer, Distributor, or Importer interested in ranging the ROVA or AirSelfie Products.

Downloads

Flight Control App

Get flying fast: download the AirSelfie app.

Available on iOS and Android.

Click a link below.

apple-store-badgegoogle-play-badge
Set Up Guide
Click here to download the AirSelfie Set Up Guide.
Pre-Flight Check List

Click here to download the AirSelfie Pre-Flight Check List.

AirSelfie Warranty

WARRANTY: Without prejudice to any applicable statutory warranty, Airselfie warrants that the article will be free from defects in material and workmanship for a period of 12 months from the initial date of purchase (excluding consumables which are warranted during 6 months from the initial date of purchase) upon presentation of proof of purchase to the retailer.

Return to retailer is not applicable in the USA – return shall be made to AirSelfie. During the contractual warranty period, any defective product should be returned in its original packaging to the Airselfie’s after-sales service. After inspection of the product, AirSelfie will, at its sole discretion, either repair or replace the defective part or product, excluding any other indemnification of any nature.
Airselfie’s warranty does not cover:
defects due to damage caused by an accidental collision or fall; defects due to abnormal use of the product or if spare parts have been installed without following the recommendations and instructions provided by Airselfie. If the Airselfie has been customised by the end-user the warranty is not applicable. Defects caused by repairs carried out by the end-user or an unauthorized third party; defects due to the use of spare parts not provided by Airselfie defects caused by any reason other than a defect in material or workmanship the gradual power loss of the Airselfie rechargeable battery over time, which does not constitute as a defect in material or workmanship.
If upon technical tests being carried out any product is found non-defective we reserve the right to return such product to the sender at the sender’s cost and to levy a charge to cover Airselfie’s technical test fees.
Upon expiration of the 12-month warranty period or if the defect is not covered by the warranty, any defective product can be returned to Airselfie’s after-sales service in order to be repaired or for a defective part to be replaced at the sender’s costs. Repair will be carried out only after acceptance of the corresponding quotation. Except in relation to consumables, spare parts are subject to a 12 month warranty and are subject to the same terms and conditions as those described above. The warranty does not cover: damage to all articles, including devices used to operate the Airselfie.